To remove a user from your account, you need to be an account manager.  Follow the below instruction to remove a user: 1. Log at https://cloud.blackbird.v...

To add a Blackbird user onto your account, you need to be an account manager.  Follow the below steps in order to add a new user: 1. Log into Blackb...

If you're Blackbird instance is running slowly, there are a few things we can try, the first thing to do it to restart your computer to make sure that B...

Start by logging into Blackbird.  Press the upload icon which is indicated by the arrow pointing to the cloud.  This will bring you to a webpage whe...

Firstly, within Blackbird: 1. Save your sequence. 2. Drag the saved sequence into the AAF 'blue' publish button. 3. Wait until the sequence s...

We will be using Disk Labels as an example, but any piece of metadata can be changed or added using these instructions. 1. The first step is to go to you...

Please see the screenshot below which will show you were to navigate to enable remote support:  You should see a command line tool with a 4 digit ...

                                                 To match a frame in your sequence to its source in the Play Window, navigate to the frame in the Record Win...

Blackbird Supports multiple transition types between clips on a sequence. This guide will focus on video and/or audio crossfades using mouse operation. Keyb...

Blackbird Supports multiple video fades at the start or end of a clip. This guide will focus on video fade to or from either black or a color. Note that acc...